Privacy policy

AGC marketing sales consultants limited (Referred to as AGC consultants within this policy) understands that your privacy is important and that you care about how your personal data is used and shared. We respect the privacy of everyone who visits our website and uses our services. We are committed to respecting, securing, and protecting your personal data. We are also committed to being transparent about what we collect from you and how we use it. This privacy policy covers information practices, including how we use, share, and secure the personal information you provide and your legal rights.

Binding nature of this privacy notice

By continued use of this website, you expressly agree and consent to the collection, transfer, processing, use or disclosure of your personal information as outlined in this Privacy Notice.

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights about your personal data. This policy has been designed to uphold your rights where we act as a data processor:

Right of access – you have the right to request a copy of the information that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – in certain circumstances you can ask for the data we hold about to be erased from our record.

Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

Right of portability – you have the right to have the data we hold about you transferred to another organization.

Right to object – you have the right to object to certain types of processing such as direct marketing.

Right to object to automated processing, including profiling – you also have the right not to be subject to automated processing or profiling.

Right to judicial review – if we refuse your request under rights of access, we will provide you with a reason to why. You have the right to complain as detailed below.

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. If you no longer wish to receive communications from AGC consultants, you can opt-out from receiving such messages in the future by following the instructions in the message or contacting us at info@agcmarketingsales.co.uk.

Accessing, correcting, deleting information

In accordance with applicable law, you have the right to request access to your personal data and, if this data is incorrect or incomplete, the right to request rectification of the data. You also have the right to request and, if applicable, obtain erasure of your personal data or, where provided by law, you may also object, on grounds relating to your particular situation, to us keeping and using your personal data to contact you for future opportunities.

Why we collect personal data

AGC consultants collects personal information to improve the manner by which we operate, offer products and services, communicate with you about those products and services, and provide effective, timely client/customer support when needed. We will never rent or sell any of the personal information we collect from you to third parties, and we do not share your personal information except as set forth in this Privacy Policy.

What data do we collect from you?

By expressing an interest in our services, visiting our website, or registering to use our service and using our service, we may collect personal information from you:

Contact information such as name, company name, address, phone number, email address, product preference, demographic information provided by you (such as language, gender, and age, and, if applicable, content preferences and personalisation information) and personal interest information. On occasion, we may ask for additional information to enable us to provide with access to and use of certain information, materials, and services. AGC consultants may combine information about you that we have the information we obtain from business partners or other companies.

Financial information such as billing name, billing address and credit/debit card details.

System information, such as IP Address, browser type and version, and operating system relating to information gathering tools such as cookies. Click here to read our cookie policy.

Other information such as number of people within your organisation using our service.

Location information when using our mobile app to plan/manage customer visits.

The kind of personal information do we collect

AGC consultants collects personal information in a variety of ways when you interact with us, including when you register or create an account with AGC consultants; when you place an order at AGC consultants; when you use AGC consultants products or services; when you visit AGC consultants pages or pages of certain AGC consultants partners; when you enter promotions or sweepstakes; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond or otherwise interact with us; and when you provide feedback in any of our online surveys.

How we use your data.

The data we collect is used to devise bespoke sales packages for our client and to educate/ inform potential clients about the varying products for sale and to improve our service.

We may also collect personal information about our prospective and existing clients, customers, employees, vendors, and service providers.

The information collected is used to provide services to our clients. These may include but not limited to any of the following:

Processing service requests

Contacting prospects (potential customers) on behalf of our client

Negotiating contracts

Handling orders

Processing payments

Communicating with clients and customers about sales / orders

Promotional offers and marketing

Providing customer support

Managing customer and prospect relationships

Managing customer meetings and notes through the AGC app

Developing and improving our services

Compliance with governmental, legislative, and regulatory bodies, and investigating complaints about the use of our services

Delivery and billing for our products and services, and to communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of content or services.

Improving our products and services by providing personalized content recommendations, language, and location customization, and/or personalized help and instructions.

To ask you to participate in surveys about products, services, news, and events.

Offering you product upgrades, content, services, and other training courses for you to purchase.

Providing provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide.

Providing you with news, free newsletters, updates, targeted advertising, promotions, and special offers.

To better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.

Providing anonymous reporting for internal and external partners.

Facilitating your participation in our online forums and helping to manage improper behaviour by individuals using the forums.

Applicable to potential employees.

To help us to evaluate and assess your experience and qualifications as they relate to specific requirements for the position for which you applied, and possibly to determine whether you would be suitable for other positions within AGC consultants.

Keep in touch with you about future openings in other similar positions.

To respond to and communicate with you about your requests, questions, and comments.

To help protect against, identify, and prevent fraud and other criminal activity, claims and other liabilities; and

To ensure we comply with and enforce applicable legal requirements, relevant industry standards and our policies.

We process personal information for certain business purposes, which include some or all the following:

Where the processing enables us to enhance, modify, personalize, or otherwise improve our services/communications for the benefit of our customers

To enhance the security of our network and information systems

To better understand how people interact with our websites

To provide postal communications which we think will be of interest

To determine the effectiveness of promotional campaigns and advertising

We ensure that we only process data in the interests of our company in conducting and managing our business to enable us to give clients the best service/products and secure experiences. This is known as “Legitimate Interests”.

We will only ever send you communications that we feel are relevant to you. We may process your information to protect you against fraud when transacting on our website, and to ensure our websites and systems are secure.

When processing your personal information for our legitimate interests, we consider and balance any potential impact on you – both positive and negative and your rights under data protection laws.

Our legitimate business interests do not automatically override your interests. As such, we will not use your personal data for activities where our interests are overridden by the impact on you, unless we have your consent or are otherwise required or permitted to by law.

If you have any objection to our data processing by legitimate interests, please see ‘your rights’ section at the start of this policy.

How We Protect Your Personal Information

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide through the Site against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

AGC consultants safeguard the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. To make purchases from AGC consultants web site, you must use an SSL-enabled browser. AGC consultants uses industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

While AGC consultants takes precautions to ensure the security of your data, no one can completely guarantee the safety of data transmitted over the internet. It is important that you take steps to ensure the safety and security of your personal information, for example by not sharing passwords or other registration data.

Security.

As part of delivering optimum service to our clients, we take extra security measures to maintain your data. Only authorized individuals from our organization can access, alter, disclose, and destroy personal data, when required.

In addition, these individuals only act within the scope of their authority and are trained to prevent any errors or omissions.

We also carry out ongoing security monitoring exercises to ensure that our systems are updated and adopt appropriate industry data collection, storage, and processing practices.

Physical security measures are in place to protect against unauthorized access, alteration, disclosure of personal information, username, password, transaction information and data stored in your user account. Access to your name and address is restricted to our employees who need to know such information in connection with delivering our services to you and are bound by legal confidential obligations.

How and When We Disclose the Information We Collect

AGC consultants may share your personal information with trusted vendors and partners who work with us. These partners are provided with your personal information to help AGC consultants communicate with you about offers from us and from our marketing partners. They are contractually required to keep this personal information secure and to only use it for the purposes for which it is provided. AGC consultants may send personal information about you to other companies or people when we need to share your information to provide the product or service you have requested or to provide a provide a product or service to you. However, these companies are only permitted to use the personal information for these purposes.

AGC consultants may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with law or legal process or if requested by duly authorized public authorities; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on AGC consultants; (d) protect and defend the rights or property of AGC consultants, or our affiliated companies, their employees and agents; (e) enforce our terms of use; (f) protect against fraud or other illegal activity or for risk management purposes; (g) permit us to pursue available remedies or limit the damages that we may sustain; (g) act in urgent circumstances to protect the personal safety of users of AGC consultants products or the public at large.

If AGC consultants should ever file for bankruptcy, or become insolvent, or be acquired by a third party, or merge with a third party, or sell all or part of its assets, or transfer substantially all or part of its relevant assets to a third party, then AGC consultants is entitled to share the personal information and all other information you have provided through the products and service to potential and subsequent business and merger partners.

AGC consultants may share “cookie” and other data about traffic patterns or usage collected on AGC consultants with affiliated companies, its business partners or with third party advertisers or ad networks. Any data shared is anonymous and does not identify any user.

AGC consultants may also include third party advertising. These third parties’ websites and advertisers, or the Internet advertising companies that work on their behalf, may use technology such as web beacons and cookies to send (or “serve”) the advertisements that appear on our Site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, electronic images, and other technologies to deliver advertisements, collect information about the effectiveness of their advertisements, and to collect anonymous information about your visits to AGC consultants, such as the number of times you have viewed an ad (but not your name, address, or other personal information). If you would like more information about this practice, as well as your choices about not having this information used for online behavioural advertising by these ad networks.

AGC consultants also contains links to other Websites and products. AGC consultants is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third-party sites in order to understand their privacy policies and data collection practices.

Applicable to job applicants:

We may share your personal information with our internal Departments and Hiring Leads for the purpose of evaluating your experience and qualifications as they relate to specific requirements for the position and possibly to determine whether you would be suitable for other positions within AGC consultants. In addition, we may use your personal information for reporting purposes as may be required by law.

We may also supply your personal information to third parties who perform services on our behalf. We may share your application and any additional information you provide to us with service providers such as recruitment agencies, employment services and salary evaluators who may be working with AGC consultants for the purposes of evaluating candidates for employment opportunities, as well as with service providers who help us administer this website or assist our online recruiting process (such as our internet service providers). AGC consultants requires these third parties to adequately safeguard your personal information and not use it for any unauthorized purpose.

In addition, if you supply references to support your employment application, we may contact these individuals to help us evaluate you for employment opportunities at AGC consultants. Doing so will necessarily involve a limited disclosure of your personal information to those individuals, such as your name, the fact that you have submitted an application to AGC consultants for employment and that you are interested in a certain type of position at AGC consultants.

We will not provide your personal information to third parties for those third parties’ own marketing purposes without your prior consent.

How long do we keep your information?

You can delete your account or request that we delete your account by writing us at info@agcmarketingsales.co.uk. If you choose to delete your account, we will begin the process of deleting your account from our systems.

We retain your information after you request such deletion for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations and/or as necessary to protect our legal rights or for certain business requirements. For example, when we process your payments, we will retain this data for longer periods of time as required for tax or accounting purposes. See below for specific reasons we would retain some data for longer periods of time:

Security, fraud & abuse prevention – i.e., to protect you, other people, and us from fraud, abuse, and unauthorized access.

Financial record-keeping – when you make a payment to us, we are often required to retain this information for long period of time for purposes of accounting, dispute resolution and compliance with tax, anti-money laundering, and other financial regulations.

Complying with legal or regulatory requirements – to meet any applicable law, regulation, legal process, or enforceable governmental request, as required to enforce our terms of service, including investigation of potential violations.

Direct communications with us – if you have directly communicated with us, through a customer support channel, feedback form, or a bug report, we may retain reasonable records of those communications.

Even if you delete your account, keep in mind that the deletion by our third-party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time. For any privacy or data-protection-related questions, please write to info@agcmarketingsales.co.uk.

We respect children’s privacy in particular. We do not target knowingly or intentionally collect personally identifiable information from children under the age of 13. By using the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under 13, you may not use the Site. If you become aware that your child has provided us with personal information without your consent, you are urged to email us at info@agcmarketingsales.co.uk.

Your right to complain

If you wish to make a complaint about how your personal data is being processed or how your complaint has been handled, you have the right to lodge a complaint directly to our in-house data officer or with the supervisory authority.

If we are unable to help, or you are not satisfied with our response, you also have the right to lodge a complaint with the UK’s supervisory authority – The Information Commissioner’s Office (ICO). The ICO can be contacted:

By post – The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

By telephone – 0303 123 1113

Via its website – www.ico.org.uk

Cookies and how do we use them

Cookies are small data files that write to your hard drive for record keeping purposes when you visit a website.

Cookies allow AGC consultants to measure traffic activity as well as to improve your user experience, for example by remembering your passwords and viewing preferences. Like other major websites, AGC consultants uses cookies to provide you with a tailored experience when visiting AGC consultants and using our major products.

We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. If you wish to disable cookie functionality, you may do so by changing the security settings on your browser. However, portions of AGC consultants may not function or function as efficiently, without them.

Information Collected from Other Sources

Social media widgets:

We engage with customers on various social media platforms like Facebook, Twitter, Youtube, Pinterest, and Instagram. If you contact us on one of these platforms for customer service or otherwise, we may contact you via direct message. Those communications are governed by this policy as well as the policy of the relevant social media platform.

This may include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This button” or interactive mini programs that run on our websites. These features may collect your Internet protocol address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy statement of the companies that provide them.

Information from third party services:

We may also obtain other information, including personal information, from third parties and combine that with information we collect through our websites. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is in accordance with the authorization procedures determined by that service.

If you authorize us to connect with a third-party service, we will access and store your name, email address(es), current city, profile picture URL, and other personal information that the third-party service makes available to us, and use and disclose it in accordance with this Policy. You should check your privacy settings on these third-party services to understand and change the information sent to us through these services. For example, you can log in to the Services using single sign-in services such as Facebook Connect or an Open ID provider.

These single sign-on services will authenticate your identity, provide you with the option to share certain personal information (such as your name and email address) with us, and pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities in the Services to your profile page to share with others within your network.

Usage and Website Activity Information:

When you visit our websites, we or our third-party service providers collect information about your use of the website: Your Internet service provider’s address, your location as determined by your Internet Protocol (IP) address, the name of the Website or advertisement directing you, your user agent, as well as your clicks and activity on our websites. We use this information to understand how to make our websites more available and user-friendly to our customers as well as to provide you with advertising that may be of interest to you. This is described in more detail below. To learn how you can opt out of such advertising read below. We do not serve interest-based advertising to users we identify as using our websites from EU IP addresses.

Google and Adobe Analytics:

We use tools called “Google Analytics” and “Adobe Analytics” to collect some information we listed above about your use of the services. We use the information we get from Google Analytics and Adobe Analytics to improve the services. In order to collect this information, Google Analytics and Adobe Analytics may set cookies on your browser or mobile device, or read cookies that are already there. Google Analytics and Adobe Analytics may also receive information about you from apps you have downloaded, that partner with Google or Adobe, respectively. We do not combine the information collected through the use of Google Analytics or and Adobe Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to the services to another application which partners with Google, is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Please review those and see http://www.google.com/policies/privacy/partners/ for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here.

Analytics Terms of Use and the Adobe Privacy Policy. Please review those and see https://www.adobe.com/privacy/marketing-cloud.html for information about how Adobe uses the information provided to Adobe Analytics and how you can control the information provided to Adobe. To prevent your data from being used by Adobe Analytics, you can download the Adobe Analytics opt-out browser add-on for Adobe Analytics which can be found here.

The Google Analytics and Adobe Analytics products we use collect only anonymized IP addresses for IP’s located in the EU.

Community Forums:

The Websites may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas “). You should be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it. To request removal of your personal information from an Interactive Area, contact us at info@agcmarketingsales.co.uk. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Live Events:

All events are live streamed and recorded. The purchase of any event ticket constitutes a release and waiver to use your likeness and/or photographs film, digital or video, with a worldwide transferable and irrevocable license for the purpose of promoting other events, marketing and advertising on social media, educational use, press coverage.

Testimonials:

From time to time, we may post testimonials on the Websites that may contain personal information. We obtain Your consent to post Your name along with Your testimonial. If you wish to update or delete your testimonial, you can contact us at info@agcmarketingsales.co.uk.

Links to other websites

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly encourage you to review to better understand their procedures for collecting, using, and disclosing personal information. We are not responsible for the content of linked websites, any uses of these sites, or the privacy practices of these sites.

Disclosure

If required by law or if disclosure is necessary to protect our rights and/or to comply with judicial proceedings, court order, or legal process, we reserve the right to disclose any relevant information

If you would like to contact us for any reason regarding our privacy practices, please e-mail us at the following address: info@agcmarketingsales.co.uk. Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made.

This policy was last updated on September 30th, 2021